Carrier Neutral Data Center

Most of the services provided by CLOUD9 are delivered at our very own, proudly built and managed, Tbilisi based Data Center.

Key Areas of Focus

All of these systems are being monitored 24/7/365 by our skilled team of engineers.


  • Gated premises of our data center is a matter of national security, which is guarded by Georgian State Security Agency.
  • The building complies with all seismic standards and is being monitored by CCTV both inside and out.
  • All areas of our data center are secured with a biometric access control system.


  • Data Center is powered by 3 independent power substations and a backup 630 KVA diesel generator.
  • Colocation zone is supplied with N+N redundant power feed equipped with a very reliable UPS system.
  • This level of power coverage enables us to guarantee industry-leading Service Level Agreements (SLAs) backed up by a strong Service Performance Guarantees (SPGs).

Fire Safety

  • We utilise early temperature, smoke and fire detection sensors throughout Data Center facility.
  • Our Data Center has 3M Novec 1230 clear agent automatic Fire Suppression System.
  • Novec 1230 fluid evaporates 50 times faster than water. You could soak a book in a bath of Novec 1230 fluid and within a minute, pick it up and continue reading it.

Climate Control

  • CLOUD9 is proud to partner with leading manufacturers to provide cost-effective service on all environmental equipment.
  • Temperature and humidity in our Data Center are being controlled with DX Cooling system from HVAC.
  • Our server rooms have no windows or outside facing walls. The only plumbing nearby is is for the fire suppression system.


  • In addition to being a carrier neutral data center, CLOUD9 is also an Internet Exchange Point (IXP) operator, providing cost-efficient cross connection to any carrier.
  • CLOUD9 is connected to all leading telecommunications carriers and even small ISP operators via reserved dark fiber with several alternative routes and total interconnection capacity of 250 Gbps.

Data Center Services

In addition to our standard DC services, we're happy to accommodate custom requirements. Send us details of your needs to get a quote.

Compliance & Certifications

Our TIER 3 Data Center infrastructure exceeds industry and regulatory standards.

Benefits of moving from On-Premise Data Center.

Here are just some of the good reasons why you should consider migrating your servers to our Data Center.

Cost Efficiency

The first thing to determine is whether maintaining your own data center makes good business sense. Investing in a private facility with very specific security and compliance requirements and the costs of power and cooling alone is simply not economically feasible for most businesses.

Managing a Data Center requires a great deal of expensive and difficult to find engineering talent. Eliminate the stress of hiring and training staff and gain experienced professionals dedicated to data center operations managing your infrastructure.

Servers are an expensive investment. The cost of equipping a server room with surveillance cameras, biometric access control and other important security measures, can be even more expensive. Leaning on a reliable partner for security precautions, not only gives you a peace of mind, but also saves you money in the long term.

Most organizations are subject to some sort of regulations compliance. Making your infrastructure complaint to necessary regulations and standards is not an easy task and failing to do so may interrupt your business operations. Save valuable time and migrate your infrastructure to a compliant Data Center, which has all the requirements covered for you.

Today, every company is a technology company and technology moves fast. Let experts handle your IT. Few things are more distracting from innovation and market competition than daily IT operations. If you don’t have an extensive internal IT department to maintain your data center, you're better off partnering with a company that does.

Frequently Asked Questions

How can I access data center?

If you need access to your equipment, we can schedule a visit for you. Please consider the fact that all visits must be scheduled ahead of time, people who visit the facility must have a valid ID and with COVID-19 regulations, they must go through a screening process.

How quickly can I install my server?

Once you have signed a quote from a sales representative and made the initial payment, we can have IP addresses assigned and space ready for installation in under 24 hours. Full rack and cage installations may require additional time in terms of parts and labor.

What if there is a hardware failure?

In case of colocation, it's your equipment and it’s your responsibility to manage your equipment. We will offer as much assistance as possible in speeding up the correction process. But you will have to maintain your equipment yourself.

Do you have remote hands services?

We provide virtualization, which enabled our customers to perform most of the administration remotely. In cases when you do need remote hards, we have skilled engineers available 24/7/365 to help you manage your equipment.

Do you provide migration service to customers?

Yes, we have performed large-scale migration services number of times. Each migration varies greatly, depending on the types of workload involved. If you need to migrate your infrastructure to our data center, we'd be more than happy to help you plan and execute the whole process.

What is a Tier 3 Data Center?

Uptime Institute created Tier 1 to 4 classification system for data centers to demonstrate ability to meet certain standards of operational reliability. Each Tier level adds additional redundancy requirements. Our Data Center is on Tier 3, which means it has completely redundant power and cooling systems to ensure that all operations can be scheduled for maintenance without disrupting the service.

Do you have other questions?

Get in touch with us if you can’t find what you’re looking for. Our representative will respond to your question within 24 hours.

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